SLA Reference Group 2024TENET NPC

Wednesday 26 Jun 2024, 10:00 → 13:05 Africa/Johannesburg

Radisson Blu Hotel, Sandton, Johannesburg

TENET's SLA Reference Group will take place on the 26 June 2024 at the Radisson Blu Hotel, Sandton, Johannesburg.

TENET's SLA Reference Group is a standing committee of TENET's Board. Its mandate is to advise the Board on all aspects of the contractual relationship with TENET, assessment of TENET's service delivery performance, and other related matters.

Each institution that has signed TENET's REN Services Agreement is entitled to designate two individuals to act as members of the Reference Group. 

Attendance at SLA Reference Group meetings is limited to those nominees or otherwise by invitation.

10:00 → 10:10 Welcome

Opening and welcome will be given by the TENET Service Manager

10:10 → 10:35 TENET CEO Overview

TENET CEO Overview Presentation

Speaker: Duncan Greaves

10:35 → 11:00 SANReN Update

SANReN Update Presentation

Speaker: Ajay Makan

11:00 → 11:25 Understanding the TENET REN Master Service Agreement

Speaker: Duncan Greaves

11:25 → 11:50 Service Report

Service Report Presentation

Speaker: Maria Mvungi

11:50 → 12:15 New Service Identification and Selection Process

New Services on Offer Presentation

Speakers: Duncan Greaves, Lynette Wood

12:15 → 12:40 CSIRT Report

CSIRT Report Presentation

12:40 → 13:05 Trust and Identity Services

Trust and Identity Services Presentation

Speaker: Guy Halse (TENET South Africa)