SLA Reference Group 2024TENET NPC

Radisson Blu Hotel, Sandton, Johannesburg

Radisson Blu Hotel, Sandton, Johannesburg


TENET's SLA Reference Group will take place on the 26 June 2024 at the Radisson Blu Hotel, Sandton, Johannesburg.

TENET's SLA Reference Group is a standing committee of TENET's Board. Its mandate is to advise the Board on all aspects of the contractual relationship with TENET, assessment of TENET's service delivery performance, and other related matters.

Each institution that has signed TENET's REN Services Agreement is entitled to designate two individuals to act as members of the Reference Group. 

Attendance at SLA Reference Group meetings is limited to those nominees or otherwise by invitation.

    • 10:00 AM 10:10 AM
      Welcome 10m

      Opening and welcome will be given by the TENET Service Manager

    • 10:10 AM 10:35 AM
      TENET CEO Overview 25m

      TENET CEO Overview Presentation

      Speaker: Duncan Greaves
    • 10:35 AM 11:00 AM
      SANReN Update 25m

      SANReN Update Presentation

      Speaker: Ajay Makan
    • 11:00 AM 11:25 AM
      Understanding the TENET REN Master Service Agreement 25m
      Speaker: Duncan Greaves
    • 11:25 AM 11:50 AM
      Service Report 25m

      Service Report Presentation

      Speaker: Maria Mvungi
    • 11:50 AM 12:15 PM
      New Service Identification and Selection Process 25m

      New Services on Offer Presentation

      Speakers: Duncan Greaves, Lynette Wood
    • 12:15 PM 12:40 PM
      CSIRT Report 25m

      CSIRT Report Presentation

    • 12:40 PM 1:05 PM
      Trust and Identity Services 25m

      Trust and Identity Services Presentation

      Speaker: Guy Halse (TENET South Africa)