SLA Reference Group (ZA·REN Week '23)

Thursday 21 Sept 2023, 09:00 → 12:05 Africa/Johannesburg

Protea Hotel Breakwater Lodge, Cape Town

TENET's SLA Reference Group is a standing committee of TENET's Board. Its mandate is to advise the Board on all aspects of the contractual relationship with TENET, assessment of TENET's service delivery performance, and other related matters.

Each institution that has signed TENET's REN Services Agreement is entitled to designate two individuals to act as members of the Reference Group. 

Attendance at SLA Reference Group meetings is limited to those nominees or otherwise by invitation.

This SLA Reference Group will be held during ZA·REN Week ’23, please make sure you are registered for the event and note you’ll need to arrange your own travel and accommodation.

09:00 → 09:10 Welcome

Opening and welcome will be given by the TENET Service Manager

09:10 → 09:35 TENET CEO Overview

TENET CEO Overview Presentation

Speaker: Duncan Greaves

09:35 → 10:00 SANReN Update

SANReN Update Presentation

Speaker: Ajay Makan

10:00 → 10:25 Understanding the TENET REN Master Service Agreement

Speaker: Duncan Greaves

10:25 → 10:50 Service Report

Service Report Presentation

Speaker: Maria Mvungi

10:50 → 11:15 New Service Identification and Selection Process

New Services on Offer Presentation

Speakers: Duncan Greaves, Lynette Wood

11:15 → 11:40 CSIRT Report

CSIRT Report Presentation

11:40 → 12:05 Trust and Identity Services

Trust and Identity Services Presentation

Speaker: Guy Halse (TENET South Africa)